Access Bank Sensitises Customers on E-Banking Fraud
As part of effort to curb e-banking fraud, Access Bank Plc has began to Sensitise its customers on the measures they can take to protect themselves from e-banking fraud with the launch of a campaign, tagged ‘Banks don’t ask’.
According to the financial institution, the campaign focuses on three key activities that account for most fraud incidents in Nigeria, phishing, SIM card fraud, Automated Teller Machine (ATM) fraud and Point of Sale (POS) fraud.
From all indications, the rates of phishing, SIM card fraud, ATM fraud and POS fraud has tripled in the past few years.
Also, the sophistication with which these activities are carried out has evolved, resulting in unsuspecting customers being highly susceptible to these criminal activities.
Access Bank’s Executive Director Retail Banking, Victor Etuokwu, stated: “In the past few years, there has been a significant increase in the rate of internet-based and technology-perpetrated fraud.
“We want to ensure that our customers are not only protected but are also aware of the tactics employed by fraudsters. Access Bank will never request for personal banking information such as your 16-digit card number, password, Personal Identity Number, Bank Verification Number, Card Verification Value/Code (CVV) or One-Time Password (OTP). So, customers are advised to never share this information with anyone even if they claim to be from the bank”.