Interswitch Unveils Digital Ticketing Platform to Modernise Nigeria’s Transport Sector
Interswitch, one of Africa’s foremost integrated payments and digital commerce companies, has announced the launch of its Ticket Vending Platform (TVP), a comprehensive digital solution aimed at transforming ticketing, streamlining operations, and improving service delivery across Nigeria’s interstate transportation sector.
Developed as both an operational management system and a digital marketplace, the platform enables transport operators—particularly small and medium-sized enterprises—to digitise their entire processes while connecting to a wider customer base through the Quickteller ecosystem. With TVP, operators can effortlessly create and manage routes, oversee terminal activities, monitor sales, and access real-time performance insights from a centralised platform.
At the heart of the system is a secure, token-based mechanism that allows travellers to purchase digital tickets via multiple channels, including web, mobile, and dedicated point-of-sale (POS) devices located at transport terminals. These tokens act as verifiable digital vouchers, which are validated and redeemed at boarding points, significantly reducing inefficiencies associated with manual ticketing, cash transactions, and fragmented sales processes.
Commenting on the launch, Chinyere Don-Okhuofu, Managing Director, Industry Ecosystems, Interswitch, said:
“Transportation remains a critical backbone of Nigeria’s economy, yet much of the sector still operates with fragmented systems and manual processes that limit efficiency and growth. With the Ticket Vending Platform, we are introducing a scalable digital infrastructure that empowers transport operators to modernise their operations, expand their reach, and deliver a more seamless experience to travellers.
“Beyond ticketing, this is about creating a connected ecosystem, one that brings together operators, commuters, and regulators on a unified platform, while driving transparency, efficiency, and long-term value across the industry.”
Beyond its operational features, TVP introduces a marketplace experience that enables travellers to search, compare, and select transport options from various operators based on routes, schedules, and prices. This not only simplifies journey planning but also promotes transparency and choice for passengers.
For transport operators, the platform addresses longstanding challenges such as limited online visibility, disconnected sales channels, and manual reconciliation processes. By leveraging TVP and its integration with the Quickteller platform, operators can broaden their market reach, improve settlement transparency, and access data-driven insights to optimise performance and revenue.
The platform also caters to corporate and institutional clients by enabling bulk token purchases, offering a flexible and efficient solution for organisations managing employee or group travel. Additionally, TVP provides value to regulators and stakeholders within the transport ecosystem by granting access to structured data and actionable insights that support oversight, licensing, and consumer protection.
The launch of the Ticket Vending Platform exemplifies Interswitch’s wider commitment to driving digital transformation across vital sectors of the economy. By bridging physical transport operations with digital infrastructure, the platform is set to unlock new efficiencies, enhance customer experience, and accelerate the modernisation of Nigeria’s transport industry.