Unity Bank Launches Upgraded Unifi App with Advanced Features for Seamless Banking
Nigeria’s retail banking institution, Unity Bank Plc, has announced the launch of an upgraded version of its mobile banking platform, Unifi, as part of its ongoing commitment to enhancing customer experience and strengthening its position in digital banking.
The latest iteration, Unifi version 2.3, introduces a range of improved features aimed at boosting usability, security, and convenience for users. Notable updates include strengthened security protocols, expanded quick-action functionalities, improved bill payment options, and an upgraded Nigeria Quick Response (NQR) feature to facilitate faster and more secure QR code transactions.
This rollout underscores the Bank’s continued investment in digital infrastructure and security enhancements, designed to safeguard customer data, enable secure payments, and support real-time transactions across multiple channels.
Commenting on the upgrade, Adenike Abimbola, Divisional Head, Retail, SME, Digital Banking & Fintech Partnerships at Unity Bank, stated, “The improvements are built on the back of continuous interrogation of the platform to be more responsive to customer feedback, which we have been receiving over time through our interactions and engagements.”
“Digital banking has become an integral part of everyday life, particularly for retail customers who expect speed, dependability, convenience, and security as standard. With the latest upgrade to Unifi, we are responding directly to these expectations by enhancing functionality, strengthening security, and simplifying key payment and transaction journeys. Our goal is to ensure that customers can carry out their banking activities seamlessly, confidently, and without friction, anytime and anywhere.”
She further emphasised the Bank’s commitment to ongoing digital innovation, stating, “As mobile banking increasingly defines how people interact with financial services, Unifi remains central to our strategy of delivering intuitive, reliable, and inclusive digital solutions. We will continue to invest in technological partnerships and platform enhancements that support financial inclusion, drive adoption, and improve overall customer experience.”
Originally launched as part of Unity Bank’s strategic initiative to expand its retail footprint—particularly among young and digitally savvy customers—Unifi has evolved into a core driver of the Bank’s retail expansion. The platform plays a vital role in customer acquisition, engagement, and reinforcing Unity Bank’s broader digital transformation initiatives.
The Unifi mobile app is available for download on Android and iOS devices, providing customers with access to a comprehensive range of services, including transfers, bill payments, airtime purchases, and QR-enabled transactions.