Professor Umar Danbatta,
Executive Vice Chairman/Chief Executive Officer, NCC

The Nigerian Communications Commission (NCC) has launched a dedicated consumer tool-free number, 622, to serves as the 2023 Presidential Election Incident Hotline.

NCC in a statement signed by the Executive Vice Chairman/Chief Executive Officer, NCC, Professor Umar Danbatta, the commission said the tool-free number would enable members of the public across the country to report any issues that may affect them, or others, during the elections on Saturday, February 25, 2023. It added that the initiative is met to support the effort of the Independent National Electoral Commission (INEC), to ensure free, fair, peaceful and credible election.

It added that in the case of any issue during during the poll, complaints can be conveyed to relevant agencies, authorities, or organisations for timely resolution and will be open to the public from 8.00 am to 6.00 pm on election day.

It also said, “The Toll-Free Number 622 is the second-level complaints centre through which consumers of telecommunications services are allowed to make calls directly to the Commission, to resolve issues concerning their telecommunications services which the service providers are unable to do.

“However, in consideration of the critical nature of this election and to alleviate emergent issues that may arise at the voting centres, or any parts of Nigeria thereof, the Commission has considered it expedient to dedicate the Toll-Free Number 622 to accommodate all types of complaints on election day.”